Privacy Policy

This Privacy Policy governs the procedure for processing and protecting personal data provided for the purpose of placing an order and delivering goods.

Data processing is carried out in accordance with:

• The Georgian Law "On Personal Data Protection" (2024);
• The Georgian Law "On Consumer Rights Protection";
• General GDPR principles (as an international standard for data processing).

We guarantee data protection and its use solely for the purpose of fulfilling the order.

To process an order and delivery, the following data may be collected:

• Full name
• Delivery address
• Contact phone number
• Email address
• Order number
• Details of selected goods
• Payment method (without storing bank details)

Your data is used exclusively for:

• Processing the order;
• Contacting the buyer regarding delivery;
• Transferring data to courier services;
• Processing returns or exchanges;
• Accounting purposes (if required by law).

We do not use personal data for marketing communications without your explicit consent.

We may transfer data only in the following cases:

Under Georgian legislation, personal data processing is permitted when:

• It is necessary to perform a sale-purchase agreement;
• The buyer has voluntarily provided the data;
• Processing is required to fulfil a legal obligation (e.g. accounting reporting).

Your data is stored:

• Only for as long as necessary to fulfil the order or meet Georgian legislation financial requirements (typically 3–5 years — if applicable to accounting documents);
• No longer than necessary for the purposes of processing.

After the retention period expires, data is deleted or anonymised.

Under the Georgian Law "On Personal Data Protection", you have the right to:

• Enquire what data is stored about you;
• Request its correction or amendment;
• Request data deletion (if this does not violate legal obligations);
• Withdraw consent for data processing;
• File a complaint with the data protection authority (State Inspector's Service / Personal Data Protection Service).

We fulfil such requests within 10 business days.

We apply technical and organisational security measures:

• Secure servers;
• SSL encryption;
• Restricted employee access to data;
• Protection against leaks and unauthorised access.

We may update this policy.

• The update date will be indicated at the top of the page.
• All changes take effect from the moment of publication.

For all personal data protection enquiries, please contact us: